Privacy Policy

First Light Networks ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Submit a quote request or contact form (name, email, phone, project details)
• Purchase pre-configured kits or services through our checkout (billing and shipping information)
• Communicate with us via email or other channels

We may also automatically collect certain information about your device, including IP address, browser type, and pages visited, through cookies and similar technologies for analytics and site improvement.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Improve our website, products, and services
• Comply with legal obligations

Third-Party Services

We use third-party services such as Stripe for payment processing. These services have their own privacy policies. We do not store your full payment card details on our servers.

We may use analytics providers to understand how visitors use our site. These providers collect information such as device data and usage patterns.

Data Retention and Security

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. We implement appropriate technical and organizational measures to protect your personal information.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at our contact page or email us directly.